Accessibility

Effective June 24, 2024

We are committed to ensuring digital accessibility for people with disabilities. We continue to make changes to improve the user experience for everyone and apply the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Wherever possible, we will aim to adhere to level AA of the WCAG 2.0 guidelines, which states that sites should be:

• Perceivable - Information and user interface components must be presentable to users in ways they can perceive.
• Operable - User interface components and navigation must be operable.
• Understandable - Information and the operation of user interface must be understandable.
• Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

In order to ensure accessibility, we also:

• Have internal policies that take accessibility into account.
• Provide our staff with continual accessibility training.
• Confirm to formal accessibility quality assurance methods.

As part of our efforts to achieve WCAG 2.0 AA compliance, we use Monsido as an ongoing monitoring service.

We welcome your feedback on the accessibility of our products and services. If you have experienced any accessibility barriers, please let us know:

Phone: (855) 648-6922

E-mail: accessibility@loyallt.com